Our visit services
Who are visit services for?

Anyone whose continuing independence at home requires additional support.

What we do

Visit services for personal care

Our carers provide the following personal care services:
• Washing
• Dressing
• Bathing
• Showering
• Shaving
• Incontinence care
• Assistance to get up and go to bed
• Assistance with prescribed medication

Visit services for practical support

Our carers provide the following practical support:
• Meal preparation
• Light housework
• Shopping
• Laundry
• Social support and companionship

Service users can choose the combination of personal care and practical support they need to create an individually tailored service to meet their specific needs.

How we help

Our personal care services help preserve service users’ dignity at home and practical support helps maintain their independence by reducing the burden of everyday chores.

Our Live In Services
Who the live-in service is for

The service is aimed at providing adequate support and peace of mind to remove the anxieties and worries of living at home or getting through the night.

Our live-in care service assists individuals and families with the challenges of round the clock intensive care support. The service often facilitates earlier and safer discharges from hospital to home. It provides cover and comfort to both the service user and their family knowing that trained and professional caring non-medical support is available.

Our professional needs and risk assessment processes ensure that the right service support is designed, proposed and agreed with service users and their families.

What we do

The service is flexible and tailored to individual circumstances.

We can provide 24 hour support, often through several carers.
• Constant care, constant night support
• Periodic care, periodic night support
• Standby care, on-call sleep over support

How we help

• We provide services to meet your needs including, companionship, convalescence or more intensive support to simply get you through the day
• We focus our service on your requirements, in line with your personal preferences, likes and dislikes
• We match your needs with a suitably qualified care worker with the right skills, maturity and experience for your situation

Our specialist services

Who our specialist services are for

We are able to provide home care for many different types of people at home with special needs.

Typically our non-medical care services can cover the:
• Older people over 65 years old,
• People with physically disabled,
• People with mental health problems,
• People with learning disabilities,
• People with Dementia

What we do

We provide specialist care through qualified carers who have had special training in the use of lifting and other equipment.

How we help

We can provide care workers who have relevant experience and specialist skills in supporting service users who require additional support to maintain their independence at home.

Our learning disability support services

Who are learning disability support services for?

Anyone with a learning disability who would benefit from additional support.

What we do

Our ethos is clear, we believe everyone should be encouraged and supported to achieve their full potential. We are there to empower and support, helping service users acquire the skills and confidence they need to interact with the wider community.

We aim to be flexible and strive to support people in their social life and with cultural and leisure activities. Our support team can assist those with complex needs and are trained in managing challenging behaviour.

We can offer support with finances, shopping, or more extensive support at home involving every day tasks such as personal hygiene. We help people interact with others in the community, supporting them as they acquire life and social skills.

Who we help

• Brain trauma
• Epilepsy
• Down’s Syndrome
• Autism
• Cerebral Palsy
• Asperger’s Syndrome
• Angelman Syndrome
• Retts Syndrome

Where we help

Our support workers help in the following ways:
• Relief in residential homes
• Supporting people in the community
• Helping those in supported living
• Helping those in floating support services

Our packages are tailored to meet individual needs and preferences. We assist with all types of interaction within the community, including accompanying people on holidays or recreational activities. Our workers also provide night sitting, relief support and live-in support to meet individual needs.

Our short break services

Who our short breaks are for

Our short break service maintains continuity of care whilst relieving existing carers or family enabling them to take a break.

What our short break service covers

We are able to offer short break cover on a visiting, live-in and specialist needs basis.

How we help

We build an understanding of your current care support and then discuss your own and your family’s needs in order to provide the short break care you need.